Mission Focus

November 2011

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The U.S. News & World Report recently ranked, for the first time, Washington Adventist University in the first tier of Best Colleges in the North Region.  It is certainly an honor to be ranked among some of the top colleges and universities in this region.  It is a result of the significant contributions and hard work of our faculty and staff.

It is an even greater honor to know that along with the U.S News & World Report ranking, an increasing number of parents and students are discovering that Washington Adventist University is a viable and rewarding option for a Christian education.  What makes us distinctive is our focus on the mission of the University:

Washington Adventist University is a learning community committed to the Seventh-day Adventist Christian vision of excellence and service.  This cosmopolitan institution challenges students to seize the opportunities for learning in the nation’s capital in order to become moral leaders in communities throughout the world.

We are committed to the ongoing task of articulating and nurturing a shared mission that engages and empowers members of the learning community in order to be an institution of excellence and to bring out the best in our students.

This is Washington Adventist University!

Reflection

October 2011

Someone recently asked what was the single most important action I took to change the direction of the then Columbia Union College. My quick response was “praying, asking God for divine guidance along with a special request for patience, determination and the ability to do and say the right things at the right times.”  He was satisfied to an extent but persisted with another question: “So, what did you do?”

On further reflection, my answer today would be that I established a partnership with God to identify who my customers were and then create a culture of excellence in order to provide a service or product that exceeded the expectations of the customers.  In an organization with multiple customers such as trustees, faculty, staff, students, constituents, parents and even government and accrediting agencies, how does one exceed multiple customer expectations?

The first and most important step in transforming an organization is identifying and understanding its core values and vision.  Once established, they can be used to determine operational issues such as goal- setting, decision making, criteria for effective hiring, and identifying appropriate behaviors.

At Washington Adventist University, our core values and vision have helped us to declare the institution’s higher purpose, create an internal and external image of the organization, and communicate a message internally and to make sure that our pillars of excellence – quality, people, finance, growth, service, community - are continually aligned with our operational values.

This is Washington Adventist University!