Institutional Research & Effectiveness

Welcome to the Office of Institutional Research and Effectiveness! The OIRE provides for the following functions: Institutional Research, Institutional Effectiveness, Institutional Data, Support of Assessment, Support of Accreditation, and Support of Planning. Our mission is to facilitate informed decision-making at Washington Adventist University's via the above practices.


Institutional Research

Within the Institutional Research (IR) discipline, this office collects, analyzes, and reports a vast pool of quantitative and qualitative data about their institution's students, faculty, staff, and course offerings. This information is then provided to various governing bodies, to accrediting agencies, and to various college guide publishers, as well as to the leadership and administration of the college.

The OIRE continues to provide timely reporting to all mandatory external reporting agencies, including the federal government, the state, to Maryland Independent Colleges and Universities (MICUA), and to our accrediting agencies. Internal use of IR data has also been a priority for the OIRE. An internal web-based document library has been enhanced significantly to now provide new data reports for internal use, as well as departmental folders with IR-provided data.

As an example of the IR activities of this office, the Washington Adventist University’s Facts and Figures has been published annually since 1991. This document provides longitudinal data for several institutional characteristics. Glance through the document to see student demographics, enrollment demographics and statistics, and admissions information. In the past, this data was provided in the form of a bound hardcopy book that was published and provided to a select group of individuals-- at a cost. We are providing access to this information via this site to 1) broaden the dissemination of this information and 2) eliminate the costs associated with producing a hard copy.

The OIRE serves as a clearinghouse for surveys and library of survey results with WAU alumni and employees (faculty and staff) as subjects. A library of recent survey results are available for institution-wide use, so that where possible investigators can receive any related data that have been collected and reported, and build upon recent analysis, rather than duplicate it. Additionally, benchmark data or redacted studies may be available. The OIRE also offers services in the administration, delivery, and reporting of surveys. The OIRE continuously conducts and disseminates results for institutional research surveys with students as subjects.


Institutional Effectiveness

Within the function of Institutional Effectiveness (IE), the OIRE reports and tracks the quantitative goals of the institution on a Balanced Scorecard. This office reports key metrics that are used to help an organization determine how successful it is, namely Key Performance Indicators (KPI). KPIs are also used to benchmark an organization against other related organizations within an area of interest.  These are tracked on a Balanced Scorecard.

The Institutional Effectiveness Committee, under leadership of this office, defines and measures the university's KPIs, as well as evaluating the university's progress against the Strategic Plan.

Student Right to Know

The OIRE provides these disclosures to students and prospective students:First-time, full-time, degree-seeking student retention and graduation rates (including disaggregated rates by gender, for Pell recipients, by race categories, student athletes, and other student groups).

These disaggregated rates are to be disclosed only if the number of students in each group is sufficient to yeild statistifcally rliable information and/or not reveal personally identifiable information about and individual student.

Employment Outcomes

Job Placement for Graduates is based on a search of the LinkedIn database. Using the self-reported information from LinkedIn, the OIRE gathered information on type of work, location of work, areas of expertise, and other information. The information is displayed by academic department.

Biology/Chemistry    Business    Communication/Journalism    Education

English/Modern Languages    Healthcare Administration   Health Wellness/Physical Education

Nursing    Psychology    Religion 



Janette Neufville
Associate Vice President Institutional Research & Effectiveness
Phone: (301) 576-0123
Fax: (301) 891-4022

Jonathan Peter
Associate Director
Phone: (301) 891-4226
Fax: (301) 891-4022

Parents Q & A

What are the biggest academic adjustments during the freshman year?

Learning to discipline oneself and manage time are critical adjustments. College classes may meet only every other day, or once a week, but the workload does not diminish. It is suggested that the student spend two hours of studying for every one hour in class, balanced with study breaks. Students should know to seek help for academic difficulties.

How can a student get help if they're struggling with academics or a certain class?

If a student is struggling in a class, they should schedule an office meeting with the professor. They can discuss challenges, note-taking and test-preparation methods, and tutoring possibilities. The professor can help the student decide if they should continue or drop the class. If the student continues, he/she should attend every class session. If the student drops the class, he/she must complete a form at the Records Office by the drop deadline to receive a grade of "W."

For all academic challenges, the Betty Howard Center for Student Success offers individual and group tutoring, advising for undeclared majors, academic mentoring, study skills courses, and disabilities support services.  Contact the center at: 301-891-4106,  for more information.

Be sure your student meets with their academic advisor and student finance counselor before making any changes to their class schedule.

Why don't parents receive a copy of mid-term and final grades?

In maintaining student records, WAU complies with the Family Educational Rights and Privacy Act (FERPA) of 1974, which prohibits the college from releasing information (including grades) about a student without the student's written permission. See FERPA Privacy Laws for more information.

What services are available for career planning?

Encourage your student to visit the Betty Howard Center for Student Success their freshman year and each year thereafter. The Center will discuss career options, self-assessment, values, skills, interests, goals and job-seeking strategies. Job search, interview, and résumé workshops are held throughout the school year. Additionally, a job/internship/graduate school fair is held annually.

Does WAU offer a program for studying abroad?

WAU is a member of Adventist Colleges Abroad (ACA), a consortium of colleges and universities operated by the North American Division of the Seventh-day Adventist Church. This gives qualified students the opportunity for international study while completing the requirements of their programs. Campuses are in Argentina, Austria, Brazil, France, Germany, Greece, Italy, Japan, Spain, Thailand, Ukraine, and the United Kingdom.

What does WAU offer for students with learning disabilities?

The Betty Howard Center for Student Success offers students with diagnosed learning disabilities access to accommodations and support that will improve their college experience. Students with learning disabilities may be seen by counselors who help determine the appropriate resources needed. See Disability Services for more information.

Student Life

Is the meal plan required if a student lives on campus?

WAU's Dining Service is operated on the cafeteria plan. Students living in the residence hall are charged a non-refundable minimum board. Any amount that is spent over the minimum board for the semester is billed to a student's account at the end of the semester.

What should students bring for the residence hall room?

Suggested items: mattress cover (beds are standard size twin), bed linens, desk lamp, wastebasket, small vacuum, cell phone (Verizon offers strongest signal), telephone, earphones, iron, airtight food storage containers, room decor to reflect a Christian atmosphere, cleaning supplies, microwave, mini refrigerator (four cubic feet or less), circuit breaker power strip and computer. See Student Handbook for more information.

Can students stay in the residence halls over semester breaks?

Halycon Hall (for women) and Morrison Hall (for men) are open during semester breaks. Only students who must stay on campus for work or dean-approved reasons may stay.

What if my son or daughter experiences roommate problems?

If issues cannot be resolved between roommates, the student should contact the resident assistant assigned to their hall or the dean of their residence hall.


How can my son or daughter get involved in campus activities?

WAU has student clubs and organizations, the Student Association, Athletics, Gymastics and Campus Ministries service opportunities that are open to all students.


What should my son or daughter do if they get sick?

If a student's illness lasts one or two days, they are responsible for notifying their instructors regarding missed classes. Any illness extending three or more days should be assessed by Health Services. Health Services provides screening of medical conditions and referrals to either our on-staff physician or local medical providers. If the student needs emergency care, they will be transported to the emergency room by ambulance. The nearest hospital is Washington Adventist Hospital located on our campus.


There is no fee to be seen by the nurse in Health Services. When a medical condition warrants a higher level of care, the student will be referred to our medical provider for further treatment. These fees are at usual and customary rates. Please be aware that there may be a nominal fee for some services/supplies provided by Health Services. A list of these services/supplies can be obtained through our office by calling 301-891-4525. All in-clinic charges may be put on the student's financial account if requested.


What is there to do off campus?

WAU is located minutes from downtown Silver Springs, which boasts an array of restaurants and entertainment. We are also minutes away from the nation's capital, parks, shopping and other tourist attractions. Local bus and train station are within walking distance to anywhere within the metropolitan area. 

Spiritual Concerns

Why choose a Christian college?

Objective facts will be similar at any school; what makes all the difference is the perspective from which facts are viewed. At WAU we explore the sciences, humanities, arts, and religion from a Christian faith base. We don't sidestep the difficult issues, and each student is urged to carve out their own understanding; but the context in which we educate is Christian. See Office of Ministries


What help is available if a student has spiritual needs or concerns?

Small groups, worships, clubs, church, and service and outreach opportunities give students spiritual experience and support with peers and community members. For individual spiritual concerns, students are always welcome to contact the Office of Ministry: at  301 891 4112 or the pastors of the Sligo Church:  301 270 6777

General Questions

Are there computers and Internet connections on campus?

Wireless networking is available throughout the campus.  Computer labs are available for student use.

Hours are: Sunday, Noon - 11:00 PM

Monday-Thursday, 7:30 AM - 11:00 PM

Friday, 7:30 AM - 2:00 PM


How do students find jobs?

Students can check out Work@WAU or visit the Financial Services office for campus job openings. In order to obtain a student employment authorization form for WAU, students must complete the W-4, the I-9, and the WAU student employment form. 


How can students call home?

Each residence hall room is equipped with a single phone jack. Students need to provide their own phones. Students can also use their own cellphones. 


What are the dates for vacations?

The listing of all major academic dates can be found on the Academic Bulletin.


What is the mailing address for students?

All incoming mail and packages are received by WAU's mail room and must be addressed as follows:


Student's name

Residence hall and room number

Washington Adventist University

7600 Flower Ave

 Takoma Park, MD  20912


Is there more information for parents?

All parents of new students are encouraged to attend parent orientation and enjoy a special meal at the beginning of the school year. 


How can we get financial aid?

Student Financial Services provides all the information you'll need, including details about applying for financial aid.

Service Opportunities

Washington Adventist University is committed to creating meaningful opportunities for its students, faculty, and staff to participate in service to our world and our immediate neighbors. Once a year, the entire campus takes part on an annual service day through which we provide our time, talents, and skills to a variety of local non-profit organizations. In addition to the annual Service Day, Project Sunshine provides the opportunity to engage in service through nursing home visitation on a bi-weekly basis.


It only takes 1 click and 1 second to sign up for Service Day – Wednesday, April 4.  Sign up RIGHT NOW to register for the upcoming projects that will be organized especially for you! Come and support Service Day. You do not want to miss this event!

Select the organization that is of interest to you to learn about their Service Day activities

Service Day Observed with Multiple Projects in DC Metro Area



They say that cleanliness is next to godliness and for the students of Washington Adventist University, Service Day gave them the opportunity to improve the conditions of Takoma Park Recreation Center. Among the projects in a day-long program of activities, students cleaned two vans used to transport children who attend the recreation center. Recreation Manager Eric Rasch remarked on the outstanding relationship with the university. “This is our third time working with the university; it has been a tremendous pleasure. Service Day assists in things we already work on and it helps quite a bit.”

Nursing major Stephanie Ung, one of five students who helped at the center, emphasized the importance of a clean environment for the children of Takoma Park. “The recreation center is a place they can go and spend time, and I want to make sure everything for them is clean and what it should be. I want to make sure everything is sanitary and that they don’t get sick from anything.”

Service Day is Washington Adventist University’s way of giving back to its community. Trip sponsor, Professor Francis Bolden says Service Day is the way citizens can see the good in the university. “Going out and being a part of the community allows everyone to see our vision and dedication to the area,” he said.

Junior Demerce Young described Service Day as the University showing its selflessness. It teaches us how to go out and give back and show the community that we are being active.”

Other Service Day projects were carried out atTakoma Park Elementary School, Silver Spring Initiative Food and Friends, Martha's Table, John Nevins Andrews School, Central Union Mission, Sligo Creek, Takoma Park Recreation Department, Tree-mendous on Campus, Tree-mendous on the Creek, Pay it Forward, Capitol Area Food Bank, GE Peters Adventist School, Days End Farm Horse Rescue, City Gardens - Takoma Park and Sligo Adventist School.

Thursday, September 30, 2010 is Fall Service Learning Day. Daytime classes will not be held to allow students the opportunity to service the community as a Service Day Volunteer.

Fall 2010 Service Learning Day Schedule:

9 am - Praise & Devotional - Sligo Church Sanctuary
9:30 am - Instructions to Participants - Sligo Church Sanctuary
10 am - Board Buses - Proceed to chosen Service Location
3-4 pm - Arrive Back on Campus/Reflection Time with Faculty Leader - Sligo Church Atrium New location: WH Dining Room
4 pm - Celebration of Service - Photos/Reports/Testimonies - Sligo Church Sanctuary New location: WH Dining Room

Participating Locations:

Pre-Registration for all locations is now closed. If you have not registered, but wish to participate, please come to Sligo Church Sanctuary on Thursday at 9 am. We will make every effort to assign you a location as additional spaces may become available.

Capital Area Community Food Bank

Receives and distributes donated food to local organizations who feed those who suffer from hunger in the Washington, DC area.  The also educate, empowers and enlightens the community about issues of hunger and nutrition. Limited to 25 participants. Register for CACFB. This location is full.

Food & Friends

Delivers freshly prepared meals, groceries and frozen entrees to people living with AIDS. The organization also provides friendship that is priceless to their clients. Limited to 20 participants. Register for F&F. This location is full.

Friends of Sligo Creek

An organization committed to restore to health the water quality, natural habitat, and ecological well-being of the Sligo Creek watershed by bringing neighbors together to build awareness, improve natural habitat, and protect our community's heritage. Limited to 45 participants. Register for FoSC. This location is full.

Gateway Arts Center

A nonprofit membership planning and development organization formed by the residents of North Brentwood, Brentwood, and Mount Rainier in 1997. Gateway CDC was instrumental in laying the groundwork for the Gateway Arts District. This initiative brought together artists, residents, business owners, government agencies, and elected officials to create a shared vision for a healthy, safe, and vibrant community enriched by the arts, culture, and entertainment. Through combined resources and a shared vision, the municipalities of Gateway CDC devised a joint revitalization strategy promoting arts resources in the community. Limited to 40 participants. Register for GAC. This location is full.

Takoma Park Public Works

The City of Takoma Park Department of Public Works maintains the streets, sidewalks, city vehicles, city buildings, parks and gardens. Services include trash and recycling pickups, leaf collection, snow removal, and arborist services. Limited to 20 participants. Register for TPPW. This location is full.

Central Union Mission

Central Union Mission is a faith-based 501(c)3 nonprofit organization with four locations throughout the Washington area. It operates an 18-month rehabilitation program for men with life-controlling issues, a free meals program, a clothing and furniture distribution center, and a 220-acre retreat center with a camp for underprivileged children and recreation facilities for the community.

The Mission is continually developing its programs to meet the changing needs of the community. Its current programs serve homeless men, underprivileged women, children, seniors, veterans and the growing Hispanic community.

One life at a time, the Mission transforms the area's toughest rehabilitation cases, including drug addicts, gang members, criminal offenders, and the chronically homeless into productive members of society. The Mission's program has an 80% success rate at helping individuals overcome addiction and homelessness, and to achieve independence. Limited to 15 participants. Register for CU Mission. This location is full.

Service Day 2009


Missions Department