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Led by the Chief of Operations and Compliance, the Office of Institutional Research and Effectiveness has recently been restructured to provide for the following functions: Institutional Research, Institutional Data, Academic Assessment, Institutional Effectiveness, Institutional Accreditation, Compliance Tracking, and Support of Strategic Planning.

Institutional Research

Within the Institutional Research (IR) discipline, this office collects, analyzes, and reports a vast pool of quantitative and qualitative data about their institution’s students, faculty, staff, and course offerings. This information is then provided to various governing bodies, to accrediting agencies, and to various college guide publishers, as well as to the leadership and administration of the college.

This office continues to provide timely reporting to all mandatory external reporting agencies, including the federal government, the state, to Maryland Independent Colleges and Universities (MICUA), and to our accrediting agencies, leveraging these data for internal use wherever feasible.. An internal web-based document library has been enhanced significantly to now provide new data reports for internal use, as well as departmental folders with IR-provided data.

Washington Adventist University’s Facts and Figures has been published annually since 1991. This document provides longitudinal data for several institutional characteristics. Glance through the document to see student demographics, enrollment demographics and statistics, and admissions information. We provide access to this information via this site to 1) broaden the dissemination of this information and 2) eliminate the costs associated with producing a hard copy.

This office also serves as a clearinghouse for surveys and library of survey results with WAU alumni and employees (faculty and staff) as subjects. A library of recent survey results are available for institution-wide use, so that where possible investigators can receive any related data that have been collected and reported, and build upon recent analysis, rather than duplicate it. Additionally, benchmark data or redacted studies may be available. We also offer services in the administration, delivery, and reporting of surveys.


This office will implement a campus-wide compliance monitoring program, aggregating tracked evidence of compliance as reported by institutional leaders. Compliance areas include, but are not limited to Title IX, Title IV (Department of Education), Clery Act, and Athletics. We will report on a regular basis, with statistics or other summaries, to the president and board as necessary, the progress of compliance implementation. We also will seek to ensure that all appropriate employees and leaders are knowledgeable of, and comply with pertinent federal,m state, and accreditation standards–and may request corrective actions to ensure ongoing institutional compliance.

Institutional Effectiveness

Within the function of Institutional Effectiveness (IE), quantitative goals of the institution are tracked by this office on a Balanced Scorecard. of Key Performance Indicators.  These key metrics can be used to help an organization determine how successful it is, namely Key Performance Indicators (KPI). KPIs are also used to benchmark an organization against other related organizations within an area of interest.

The Institutional Effectiveness Committee, under leadership of this office, defines and measures the university’s KPIs as quantitative goals, as well as evaluating the university’s progress against the Strategic Plan.

Washington Adventist University (WAU) has been identified as one of nine innovators, from a pool of over 700 private colleges and universities. Strategic Change and Innovation in Independent Colleges: Nine Mission-Driven Campuses by James C. Hearn, Jarrett B. Warshaw, and Erin B. Ciarimboli was published for The Council of Independent Colleges (CIC) in April 2016. Excerpts from the report highlight WAU as an institution that is “‘moving the needle’ on institutional relevance” with institution-wide initiatives that are held accountable by the Institutional Effectiveness Committee. The full report is posted on the CIC website.

Washington Adventist University is the only institution to receive a score of eight or better (out of 10) in three of the six categories. Additionally, WAU is the only institution to receive a perfect 10 in any category. WAU’s score of 41 overall is far above the 28.1 average for these institutions; the next closest institution received a score of 34.

Student Right to Know

In accordance with the Student Right to Know Act, these disclosures provide students and prospective students with retention and graduation rates for first-time, full-time, degree seeking students, including disaggregated rates by gender, for financial aid recipients, by race categories, student athletes, and other student groups.

These disaggregated rates are to be disclosed only if the number of students in each group is sufficient to yield statistically reliable information and/or not reveal personally identifiable information about and individual student.

Employment Outcomes

Details on job placement, along with graduate school placement, is provided in greater detail for programs on academic department pages. Job placement for graduates is summarized here, based LinkedIn self-reported information from WAU and CUC graduates, Alumni can self-report the academic program or field of study, the type of work they now do, the location of their employment, and their areas of expertise.

Biology/Chemistry    Business    Communication/Journalism    Education

English/Modern Languages    Healthcare Administration   Health Wellness/Physical Education

Nursing    Psychology    Religion


Janette Neufville, CMQ/OE
Chief of Operations and Compliance
Phone: (301) 576-0123

The Chief of Operations and Compliance (CoC) is responsible for the oversight and monitoring of institutional compliance for federal, state, church, and accrediting bodies.  Leads initiatives to support institutional effectiveness (e.g., balanced scorecard, evidence of meeting institutional strategic plans and goals, dashboards, etc.).  Leads quality-improvement initiatives to improve services and processes. Serves as institutional accreditation liaison for WAU.

Jonathan Peter, MBA
Director of Institutional Research
Phone: (301) 891-4226

The Director of Institutional Research has the following responsibilities: 1) reports (federal, state, college guides, other), documentation, and records needed for all institutional reporting, 2) identifying data integrity issues and assisting with resolution 3) database maintenance (such as cohort, retention and grad rates), 4) quantitative institutional effectiveness (i.e., balanced scorecard support), and 5) support of internal surveys.

Morris Thompson, DPA
Compliance Specialist
Phone: (301) 891-4052

The Compliance Specialist/Crime Victim Advocate provides for all Clery reporting, including the Annual Security and Annual Fire Safety reports, as well as for victim advocacy. Provides mandated Clery related training. Also supports operational projects, such as ECMC Project Success’s gifted products and services (including degree maps, iGrad, etc.), and centralization of university policies documentation.

Kylah Martin, MSCID
Institutional Assessment Specialist

The Institutional Assessment Specialist supports the expanding compliance tracking needs including web requirements, mandatory training for personnel, the rigorous reporting requirements for MSCHE and AAA accreditation including follow up on recommendations, detailed standard reports, and Federal compliance tracking. Also supports accountability of the strategic plan.

Megan Richards, MBA Candidate
Education Assessment Coordinator

The Education Assessment Coordinator supports the Education department in assessment of learning outcomes and reporting of these data, along with credential/testing results. The Education department has approval requirements for both the NAD and for the state of Maryland, and the education programs span multiple departments including Math, PE, English, etc..

Enrollment Diversity

Retention & Graduation Rates