WAU Student Financial Services: Code of Conduct
Washington Adventist University’s Student Financial Services Office (WAU SFSO) is a member of the National Association of Student Financial Aid Administrators (NASFAA), the Eastern Association of Student Financial Aid Administrators (EASFAA), and the Delaware District of Columbia-Maryland Association of Student Financial Aid Administrators (DEDCMD ASFAA).
All of our actions and decisions are bound by NASFAA’s Statement of Ethical Principles and Code of Conduct for Institutional Financial Aid Professionals (see below) and regulations developed by the Department of Education of the U.S. Federal Government. Staff in our office will always act in the best interest of our students and their families.
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The State of Maryland’s Code of Conduct
The primary goal of the financial aid professional is to help students achieve their educational potential by providing appropriate financial resources. To this end, the WAU Student Financial Aid Office will abide by the College Loan Code of Conduct adopted by the State of Maryland under the direction of Attorney General, Brian Frosh, on June 13, 2007. In addition, we will adhere to the Statement of Ethical Principles and the Code of Conduct from the National Association of Student Financial Aid Administrators, adopted in April 1999 and amended in May 2007
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Statement of Ethical Principles
The primary goal of the financial aid professional is to help students achieve their educational goals through financial support and resources. NASFAA members are required to exemplify the highest level of ethical behavior and demonstrate the highest level of professionalism. The following guidelines were last updated by NASFAA’s Board of Directors in November 2017.
We, financial aid professionals, declare our commitment to the following Statement of Ethical Principles.
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NASFAA’S Code of Conduct
The following Code of Conduct was last updated by NASFAA’s Board of Directors in November 2019. To see full NASFAA Code of Conduct Enforcement Procedures, click here: NASFAA Code of Conduct Enforcement Procedures.
To see full Code of Conduct, click here
NASFAA’s full Glossary of Terms for Financial Aid Offers, please view here: Glossary of Terms for Financial Aid Offers
NASFAA Mission Statement
The National Association of Student Financial Aid Administrators (NASFAA) supports the training, diversity, and professional development of financial aid administrators; advocates for public policies and programs that increase student access to and success in postsecondary education; and serves as a forum for communication and collaboration on student financial aid issues.
NASFAA’S Glossary of Terms for Financial Offers
The Glossary of Terms for Financial Aid Offers was created in 2012 by NASFAA’s Award Notification Task Force, and updated in 2019 after consultation with NASFAA membership, the NASFAA Board of Directors, and members of the higher education community, to more accurately reflect the current financial aid environment. It contains universally accepted definitions of language typically contained on financial aid offers given to current and prospective students by colleges and universities. The intent of this glossary is:
- To provide colleges community-defined and accepted definitions of common terms used on institutional financial aid offers
- To provide greater clarity and understanding by students through consistency in the use and meaning of terms on financial aid offers across all colleges and universities
- To allow prospective students to more easily compare information from multiple schools because terms used have common definitions
For Full Glossary of Terms For Financial Offers Definitions, please click here
NASFAA’S Task Force on Ethics – Q&A
NASFAA’s Board of Directors approved revisions to the Statement of Ethical Principles and Code of Conduct, adding a process for enforcing the requirements of the Code of Conduct. Below are answers to common questions that may help members better understand some of these changes.
View Q&A here: Ethics_QA
Questions?
For more information about financial aid at WAU, email finaid@wau.edu, or call 301.891.4005 or 1-800-835-4212 to speak to a Financial Aid Counselor.
Student Financial Services
Washington Adventist University
7600 Flower Avenue
Takoma Park, MD 20912
Email: finaid@wau.edu
Phone: 301-891-4005
Toll-Free: 800-835-4212
General Fax: 301-560-5364
Admissions
800-835-4212
enroll@wau.edu
